Warranty
Warranty and After-Sales Support
Your comfort is our top priority. When you buy from us, you get 2 to 3 years of full warranty on transmitters and receivers, and 2 years of protection on chargers.
Our Polish service center provides both warranty and post-warranty repairs – ensuring your equipment is in good hands for years to come.
Secure Purchase and Professional Assistance
Warranty Conditions
What does the warranty cover?
✓ Manufacturing and factory defects
✓ Malfunctions due to material defects
✓ Improper component operation
✓ Failures unrelated to use
✓ Built-in software issues
✓ Malfunctions due to material defects
✓ Improper component operation
✓ Failures unrelated to use
✓ Built-in software issues
What is not covered by the warranty?
✗ Mechanical damage (falls, breakages)
✗ Flooding or contact with moisture
✗ Improper use or connection
✗ Self-repairs or modifications
✗ Normal wear and tear
✗ Flooding or contact with moisture
✗ Improper use or connection
✗ Self-repairs or modifications
✗ Normal wear and tear
After Warranty
Post-warranty service – we don't leave you without support
After the warranty period expires, you can still count on our service. We offer paid post-warranty repairs – battery replacement, housing repair, headphone jack replacement, and other service operations.
Before proceeding with any repair, we always inform you about the costs and await your acceptance.
Need service assistance?
Report a fault via the service form or contact us – we will help resolve the issue and get back to you with information on further steps.
